p65 Privacy Policy – How Your Personal Data Is Handled

When you register and use p65, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals. We also collect technical data such as your device type, browser version, IP address, and session activity logs to help us maintain platform security and improve performance. If you contact our support team, we may retain records of that communication to assist with follow-up queries. All information collected is limited to what is genuinely needed to run the platform, verify your identity, and comply with applicable Philippine regulations. We do not collect sensitive personal information beyond what is required for account verification and responsible gaming compliance. You can review the information held on your account at any time by logging in to your account dashboard.

The personal data we collect is used exclusively to operate and improve the p65 platform for Filipinoplayers. We use your data to process registrations, verify your identity in line with Philippine law, handle deposits and withdrawals, and provide customer support. Your account activity is monitored to detect unusual patterns that may indicate fraud, money laundering, or unauthorised access, and this monitoring is a legal obligation under our operating licence. We also use aggregated, anonymised data to analyse platform performance and improve the overall experience for all members. p65 may send you service-related communications such as account confirmations, security alerts, and responsible gaming reminders via email or SMS. We will not use your personal data for unsolicited marketing without your explicit consent, and you may withdraw that consent at any time through your account settings. Your data is never sold, rented, or traded to any third party for commercial purposes.

p65 does not sell or share your personal information with third parties for marketing or advertising purposes under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and fraud prevention services, but only to the extent necessary to perform those specific functions. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any other purpose. In certain circumstances, we may be legally required to disclose personal data to regulatory authorities, law enforcement agencies, or courts in the Philippines if compelled by a valid legal order. Any such disclosure will be limited strictly to what is required by law, and we will notify you where permitted to do so. We do not transfer your personal data outside the Philippines except where required by a payment processor operating under equivalent data protection obligations. If you have concerns about how your data is shared, you may contact our support team at [email protected].

Protecting the personal information of every Filipino player on p65 is a responsibility we take seriously. We use industry-standard encryption protocols to secure data in transit and at rest, ensuring that your account credentials and financial details are protected from unauthorised access. Our platform infrastructure is hosted on secure servers with access controls, regular security audits, and intrusion detection systems in place. Staff who handle personal data are trained in data protection practices and are bound by confidentiality obligations. In the event of a data breach that poses a risk to your rights, we will notify affected users and the relevant Philippine regulatory authority within the timeframes required by law. We also encourage you to protect your own account by using a strong, unique password and enabling any available two-factor authentication options. If you suspect your account has been compromised, please contact support immediately so we can take prompt action.

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have specific rights regarding the personal data we hold about you. You have the right to access a copy of your personal data, to request corrections if any information is inaccurate or incomplete, and to request deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing and to withdraw consent for marketing communications at any time without affecting the lawfulness of prior processing. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team at [email protected] with your registered account details and a clear description of your request. We will respond to all valid data subject requests within the timeframe required by applicable law.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including anti-money laundering regulations that mandate the retention of transaction records for a minimum of five years. Once the applicable retention period has expired and there is no legal basis for continued storage, your data will be securely deleted or anonymised. p65 uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used. Essential cookies are necessary for the platform to function and cannot be disabled; optional analytics cookies can be managed through your browser settings. We do not use cookies to serve third-party advertising or to track your activity outside of p65.bet. For more information about how we use cookies or to update your preferences, please visit our FAQ page or contact support. Changes to this Privacy Policy will be communicated to registered members and will take effect on the date stated in the updated document.